Privacy policy


Last update: June 16, 2025

1. Data controller

  • Company: Maison Vendôme

  • Head office: 10 Place Vendôme - 75001 Paris

  • Registration: RCS Paris under number 918 154 139

  • General contact: contact@maisonvendome.com

2. Adults only

The sale of French sparkling wines on maisonvendome.com is strictly reserved for people aged 18 and over.

  • By clicking on the "Yes" box at the entrance to the site, the buyer undertakes to declare on his honor that he is of legal age.

  • Maison Vendôme cannot be held responsible in the event of false declaration or fraudulent use of a means of payment belonging to an adult.

  • We put in place reasonable controls: verification of date of birth, visual reminder of the ban on minors, blocking of delivery if the delivery person suspects a minor buyer and asks for identification.

3. Collected data

We collect only relevant information:

  • Identity: title, surname, first name, date of birth (majority control).

  • Contact details: postal address, e-mail, telephone.

  • Transaction data: purchase history, amounts, payment method (card token, never full number).

  • Browsing: IP address, technical cookies and, with consent, audience measurement and advertising cookies.

4. Purpose and legal basis

  • Contract performance: preparation, dispatch and invoicing of your orders (art. 6-1-b RGPD).

  • Customer account management and majority control (art. 6-1-b RGPD).

  • Fighting fraud and payment security (legitimate interest, art. 6-1-f RGPD).

  • Commercial prospecting: sending newsletters and offers if you explicitly consent (art. 6-1-a RGPD).

  • Visitor statistics to improve our site (legitimate interest, art. 6-1-f RGPD).

  • Legal compliance: accounting, tax obligations and product recall (art. 6-1-c RGPD).

5. Cookies

  • Strictly necessary: basket operation, authentication.

  • Audience measurement: Google Analytics (deposited only with consent).

  • Advertising/retargeting: subject to your prior consent.
    You can modify your choices at any time via the "Cookie management" link at the bottom of the page.

6. Recipients and transfers

  • Payment provider (Stripe).

  • Carriers (La Poste, Chronopost, etc.).

  • Site host (Kinsta).

  • Emailing and marketing tools (platform located in the EU or, outside the EU, governed by the Commission's Standard Contractual Clauses).

We never resell your data.

7. Shelf life

  • Inactive customer account: 3 years after last activity.

  • Accounting documents/invoices: 10 years.

  • Credit card token: duration of transaction + 13 months (15 months for deferred debit cards).

  • Analytics cookies: 13 months.

  • Prospecting data: until you withdraw your consent or 3 years after the last contact.

8. Security

  • TLS 1.3 encryption on all pages.

  • Passwords chopped up by bcrypt + salting.

  • Limited internal access protected by strong authentication (MFA).

  • Regular security audits and penetration tests.

9. Your rights

You may, at any time: access, rectify, delete your data, withdraw your consent, object to certain processing operations, request their limitation or portability.
Send your request to contact@maisonvendome.com or by post to the head office address.
You also have the right to lodge a complaint with the CNIL(www.cnil.fr).

10. Data concerning minors

  • We do not knowingly target or collect data from anyone under the age of 18.

  • If you believe that a minor has provided us with information, please contact us for immediate deletion.

  • Any suspicious or non-conforming order may be cancelled; responsibility lies with the person who has usurped or provided false information.

11. Policy updates

We may modify this Policy to reflect legal or technical developments. The applicable version is always the one published on the Site, identified by the date of the last update above. In the event of major changes, you will be informed by e-mail or via a banner on the Site.

Thank you for your confidence