FAQ
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To visit our showroom, simply make an appointment on our website in the contact section, or contact us directly by e-mail or telephone. We look forward to welcoming you to discover our collections in a unique setting, Monday to Friday, 9am to 6pm.
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Our delivery times vary according to your location and the type of product, generally from the next day in metropolitan France and 2 to 3 days for international delivery with our express services. You will be informed of the exact delivery time when you place your order.
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We accept payment by credit card (including american express), bank transfer, secure payment link, as well as checks in store only.
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You can check the availability of a product with or without personalization by sending us a message via the contact section of our website. We'll get back to you as soon as possible.
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To modify or cancel your order, please contact us as soon as possible after it has been confirmed, enclosing your order number. We will do our best to respond to your request, depending on the status of your order.
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We accept returns within one week of receipt, provided that the products are in perfect condition and in their original packaging. After verification, a refund or exchange will be offered, according to your preference. For further details, please contact our customer service department.